Monday, June 2, 2008

Plan Your Store Layout Carefully

Upon entering my local grocery the other day, I noticed a weight scale placed directly at the entrance. I figured what the hey and hopped on. The red needle sprung to life and bounced back and forth for a few seconds before finally settling on a number. Needless to say I slinked off the scale with far less hubris than I had jumping on to it and prayed no one was standing behind me who saw that number.

Believe me when I say that little red needle adversely affected my shopping experience. When staring down the sale on 24 pack sodas, I decided tap water might be better. I figured my baked potatoes didn't need sour cream, so that didn't get purchased on this trip. And although I love cheese, I skipped that aisle completely.

All in all I spent less this week at the grocery store than I normally do by making those, and many similar, decisions.

So, the question the grocery store needs to ask is whether or not placing that weight scale directly at the entrance was the best decision for their store?

I've run a store before. I know that you need to add something to the store so other things get pushed around and everything gets shuffled up -- and you eventually wind up with a weight scale by the door.

Every now and then it's a good idea to take a step back and look at the store layout as a whole. What's the store's traffic? How does it flow? What can be put there to maximize sales? And most importantly, what shouldn't be put there because it will drive sales down?

It's like that old saying, don't lose sight of the forest for the trees. And the new saying I'm gonna try and spread across the nation, don't tell me I'm fat when you want me to buy food. Sure, it doesn't have the same ring as the first, but it's still very true.

Franchise "Creature Feature" Writer

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